23andMe review: What you need to know 11 23andMe is only very briefly a tangible product you hold in your hand. This company doesn't disclose its ability to only trace back your ancestors to less than a 100 years ago and considers generational gaps to be of 30 years, which to me means they are telling me where my grand father came from! With more than 10 million users it’s one of the most popular DNA test kits on the market. Now I need to do a charge back. 23andMe price and testing types. I have paid £70 to do this, and in three months I have not received a shred of information. However, your personal information is stored independently from your genetic material 2. I anticipated to use these results to validate some of the genealogy work I had completed over the years and perhaps with the help of 23andMe edit a few details. Each time I check the app it says “we are waiting to receive your sample”. Blog Stay in the know about all things 23andMe. Some of their services center around finding lost or distant relatives, and they have a very large database of users to make that a legitimate possibility. They send you an email informing you of new DNA relatives and when I investigated I found that 23andMe changed and erased my ancient DNA data (and data was correct) without my permission. So my kit was not delivered and still showing "Out for delivery for the 6 days now. I would give 0 stars if I could. Order a DNA kit from 23andMe or buy one at Amazon, Target, CVS or Best Buy. Awful people. Did the test about three weeks ago, sent it off immediately. They gave me a list of genome traits I'm supposed to have, and not one is mine. Taking the DNA test was the best decision made. Sign up to receive our free weekly newsletter. I reached the CS again and (should I mention the quality of CS?) Rubbish company. DO NOT WASTE YOUR MONEY! No email confirmation. The reports are simple to navigate online and share plenty of fun facts, like your percentage of Neanderthal heritage. He calls me and says he was crying the other day because he was watching something on Netflix about family and he was sad that … I ordered my kit throughout Amazon, which came in three days later. As an example of a sideline report, I found that if … You’ll purchase the kit from the retailer for a small fee and then make a separate payment to 23andMe for the remainder of the cost of DNA testing. Posted it according to instructions. i am from North Africa(Morocco), it says my mum side originated from Northern Europe which is true(already knew it) and most my Cousins live in the US and France, but says that i am 0.2 % European???. I strongly recommend everyone testing and learn your truth. I Do not recommend using them! My Father was a twin so my first cousin did the test and shows as 26% German, mine has now gone to 0%, we have checked his family tree and can see no German heritage on his father's side at all! Company Info. Read more. Get the ancestry report and information about genetic factors related to your health for $199. My latest email from them says after 30 days they cannot issue a refund. Very difficult to have any trust when you go from one extreme to another overnight.Really shocked at how bad this is, please don't waste your money! So I resubmitted. All Rights Reserved. Getting hold of customer service is extremely difficult. In her role at ConsumerAffairs, she thoroughly researches products and companies by interviewing experts, reviewing research studies, reading governmental regulations and investigating customer service responses. In this section, our 23andMe review will answer some of the most burning questions regarding the safety of your sensitive information: 1. Which makes me wonder if this is a scam; or if the company is just badly run. "The company culture effectively walks the line between intensity at work with strong focus on work-life balance " (in 29 reviews) " 23andMe is truly a mission driven company and an incredible place to work " (in 14 reviews) For more information about reviews on ConsumerAffairs.com please visit our 23andme cares about their compliance a lot, but it does not care its customers money and time. But 23andMe, taking its name from the standard 23 pairs of chromosomes in a single human cell, has … Don't buy it unless you read my review and the complaints against 23 and Me. About four years ago, I sent in my samples of spit to 23andMe and Ancestry to find out what my DNA could tell me about my family history and health. Absolute joke of a company. The 23 and Me founder is Anne Wojcicki who started the … This company offers 23andMe, Inc. is a personal genomics and biotechnology company. Unsubscribe at any time. My card company says you purchased a product, it was delivered, and we cannot open a dispute case. 23andMe is a leading DNA testing service for good reason. 23andMe offers a trove of information about your genetics and deeper ancestry. Expert opinion: 23andMe provides three paths (its three DNA tests) to one destination – you! 1st agent simply left the chat, second told me to wait (!) A link has directed you to this review. Read more. The only reason I bought the product was for the Family Tree. 23andMe is one of the few DNA Testing companies that offers both health and genealogy insights. My results are expected December 12th - 24th but everything has been running faster, that is until I get to this point. Thanks for the detailed reviews on these kits. What a joke! Customer Reviews See what customers are saying about us. I was pleased at first because I wanted to know my ancient roots DNA. In addition to connecting with relatives and understanding your ancestry, you can also get … When I first got the results, the percentages didn't even add up to 100% and this took a couple months to be corrected. 3. 23andMe is a brand that has quickly become synonymous with DNA testing. Expert opinion: 23andMe provides three paths (its three DNA tests) to one destination – you! The customer service is terrible. My dna ancestry report has changed so many times in the past three years that I can only believe they are either absolutely FOS or don’t really know what they’re doing. Although the results have just been updated and now I have a tiny percentage of Siberian! First did the test around three months ago, or nearly anyway. Customer Reviews are not used in the calculation of BBB Rating. 23andMe was founded in 2006 to help people access, … I wasted my time, energy and money to get 23andme service. I registered it on 5/17, it was rec'd and inspected 5/23, DNA extraction on 6/7, DNA analysis on 6/10, quality review … Abysmal service. Genetic health risks: 3. in terms of Ancestry. Her work gives consumers the information they need to make smart purchasing decisions. 23andMe news and opinion. Read more. no origin bizarre! ***Like I could not see this information myself*** According to other people the results change as well. See reviews below to learn more or submit your own review. £140 spent and they ignore you. In addition to connecting with relatives and understanding your ancestry, you can also get more information about your genetic sensitivities to … The real issue is that testing through 23 and me is reliable and DIRT CHEAP an extra $100 for health results. Results in 4 wks. We looked into the two popular DNA testing kits' cost, privacy and (of course) the results. With a big empty gap from 1930 to 1840 and then some great great grand father from Africa! Emailed 3 other times. Get same response asking for more info when I've given all the information I have. Additional retailers: Check 23 And Me reviews from thousands of buyers. Read more. Maybe they got the wrong spit. Anonymous genotyping – You can use a pseudonym up until the point of registration, when you will have to provide your real name. How come a customer knows about 23andme policies? I received my kit within several days of ordering. Products & Services. Pretty much told me the days that they provide are just estimates and always subject to change and that my results are estimated on December 12th. Got two conflicting responses, one advising me it had prob got lost and the other saying it’s prob normal length of time. Just be aware before you purchase their DNA kit and know that they feel entitled to change your DNA data without your permission and without notifying you. After analyzing the data delivered from 23andMe, I feel confident of their legitimacy and would confidently recommend them. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. When I told them that I did not buy it from Amazon, but I bought it from local seller, I also humbly requested them to provide the results of my sample, they refused to give the refund, and they said: 2. Read more. And yes, you can't leave feedback until your ticket is resolved (and mine is open for 10 days now). It’s perhaps the most well-known, at-home genetic test, named after the 23 chromosomes in a normal human cell. Easy kit to use. TLDR: Your results will change from one week to the next. Purchased genetic testing kit for my fiancee directly from 23andMe. I only wish I read reviews first as it appears I’m not the only one. again. Just throw some darts at a map for better accuracy. Actionable health information: Carrier status information: Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Now there seems to be a glitch, and I can’t even get into my account. They called it an 'update' and deleted it all. Only for them to 'not receive' it, or for there to be 'not enough DNA' in my saliva to test? Users … It was exciting receiving my results. If local seller does not give refund, open a dispute case with my credit card company. How do I know I can trust these reviews about 23andMe? It's a way to keep memories alive, but it's also how many of us … Many 23andMe users received reports with glaring inaccuracies like they were misgendered or not considere… Load of rubbish probably just a massive data collection scheme. consultation for a year. They mailed one kit in late August, which she used and returned. I was so curious on the 23 and me … They obviously made a big mistake and are not holding themselves accountable for it. The 23 and Me founder is Anne Wojcicki who started the … Shortly after this I decided to assume it was lost and they sent me a replacement. I took it up with one of the useless customer care robots who said something vague like it has been received in Arizona and if you don’t get notification of this by 12th October pls contact us. And Finnish, don’t know where they’ve come from. This top DNA testing service also provides checks for genetic health risks … Reply Having been told initially 2 years ago that my ancestry was British/Irish with 17% French/German/Scandinavian my results were updated last week to something completely different! I'm pretty sure review took less than 24 hours, too. ConsumerAffairs is not a government agency. 23 and Me Review. They would not mail it using their prepaid mail. This company's claim, to be able to trace our ancestors, is a complete lie. We value your privacy. Some samples are first mailed to a routing location in Phoenix........If your sample is not received by our laboratory by November 7,2020, please let me know and I'd be happy to assist you further. Can I give this 0 stars? In 2015, 23andMe became the first company to receive authorization from the FDA to sell genetic testing directly to consumers. In this section, our 23andMe review will answer some of the most burning questions regarding the safety of your sensitive information: 1. Thank you, you have successfully subscribed to our newsletter! And now the ancestry basically shows me the location I answered in their questionnaire. Get buying tips about DNA Testing and Ancestry Websites delivered to your inbox. Wednesday, December 9th. They mailed one kit in late August, which she used and returned. 23andMe focuses on particular genetic variants across your autosomal DNA (22 chromosomes), as well as sex chromosomes (X/Y) and mitochondrial DNA inherited from your mother. I am thrilled with my 23 and me experience. Overview of BBB Rating. DO NOT WASTE YOUR MONEY! Blog Stay in the know about all things 23andMe. My dad side (Berber) . This is the worst service ever. Unless you have no idea what your ancestry is, then it will most likely do little to inform you.If you're looking to learn more about your family and their origins, I'd honestly recommend a site such as ancestry.com to follow your lineage instead. Products & Services. Worst customer service ever - give me a refund!!! There is a pandemic worldwide. The dna results change so much that they are rendered absolutely useless. The DNA-testing process starts off the same for all of the companies I tried: ordering a kit online. And I bought the deluxe $500.00 version, where you get "free" (HA!) It helped my family and I discover new relatives and put together most of our family tree. I am sure that my new half sister would also agree ;). The DNA-testing process starts off the same for all of the companies I tried: ordering a kit online. Genos and Veritas both require a doctor to sign off on the test. I tried contacting them with no response to my email. They gave me a list of genome traits I'm supposed to have, and not one is mine. I have been on computing which says only 1-2 days and is all computer generated. It has been months and no one said that. Didn't. Ancestry vs. 23 and Me: Which DNA testing kit is best to help you find your family origins? I am not able to travel any place to mail this kit. The results I received before had in-depth information going back up to 6-7 generations and gave results that made sense given the family history. After a number of emails they stated they would not correct their mistake by reinstalling my data, nor was I offered a replacement DNA kit to replace what they permanently deleted. Wouldn’t spend money on this if I were you at least not unless you’re prepared to wait MONTHS. No further communication. 23andMe was first mentioned on PissedConsumer on Nov 19, 2015 and since then this brand received 72 reviews. 23 and me vs ancestry. 23andMe is second only to AncestryDNA in its … All rights reserved. DNA relatives: I was ordering a DNA kit when my phone glitched and closed out during checkout. This chink in their armor can have untold consequences. simply 97% north African. When you take one of the combined tests for ancestry and health, you get 50+ ancestry reports, 10+ health predisposition reports, 5+ wellness reports, 40+ carrier status reports, and 30+ trait reports. Got onto chat once. 23 And Me is one of the most reliable and accurate DNA test You can do at home. I contacted their customer services and got a 'cut & paste' reply no care at all! Protection – 23andMe uses SSL technology encryption in accordance with modern industry and technological standards. This company is not yet accredited. 23andMe needs a solid sample of your DNA to conduct its testing process, and the easi… It appears to me that they seem to think that if you fill in your details that your grandparents were born in UK they are genetically from this country when in actuality all my great grandparents were french but born in the uk. You’re sent a testing kit, you spit in a tube, and then pop it in the post … It boasts a large database, comprehensive reports, and a fast turnaround on sample analysis. 23 and Me. I contacted 23 many times, They just refuse to help me. Is this a joke? If you have any questions or would like to see something added to this 23andme DNA test review and comparison, please let me … Are you thinking of buying 23andMe DNA testing kit? Don't buy it unless you read my review and the complaints against 23 and Me. Find helpful customer reviews and review ratings for 23andMe Health + Ancestry Service: Personal Genetic DNA Test Including Health Predispositions, Carrier Status, Wellness, and Trait Reports (Before You Buy See Important Test Info Below) at Amazon.com. G California. I got it for ancestry so not concerned about health. I ordered my kit to complete several years of working on my family tree. Guy said he'd look into it. I purchased kit from a local vendor, shipped the sample kit, but they did not accept my sample kit, saying that I bought it from Amazon, and I should provide Amazon purchase receipt and ID in order to get the refund. Would not recommend. A Sunday morning astrology column is more informative. Read our comprehensive 23 and Me review! Totally pointless and incredibly deceptive, Big no for me. Read honest and unbiased product reviews … 23andMe does not share any of your personal information with Google or Apple, including your genetic results Not only that but it was an Xmas present and now I'm out of pocket and need to spend more to actually get a present. I'm tempted to contact Amazon and get my money back on this one and call it a bust. Its location on this page may change next time you visit. Now I’m 98.5% British and 1.5% Iranian! So unless you're interested in your raw chromosomal data or just want to know about your health, then I would skip. Customer service was very responsive. Reports on health are hallow. The information provided is no better than a Sunday morning astrology column in some news rag. Pack not arrived, no response to emails, live chat actions by agent not followed up on. When I received my results I was shocked that their ancestry timeline stopped at 1780 and my most recent ancestry (north African) only dated back to 1930? Apparently, the details were greater than I had anticipated. What a laugh; if I was poor I'd cry. 23andMe ranks 14 of 78 in Background and People Search category. Be the first one to find this review helpful. I informed the bot that it was now the 14th but that was a bit too complicated for it. I have sent my kit THREE times. " The company culture effectively walks the line between intensity at work with strong focus on work-life balance " (in 29 reviews) " 23andMe is truly a mission driven company and an incredible place to work " (in 14 reviews) Below is our master review of the 23andMe DNA kit: Like many of its … And the illegal part is that this information is NOT DISCLOSED anywhere when ordering their Kit! I will explain why.....Just received my 'updated' results from them and I have now gone to 99.7% British which is utter rubbish! Heard nothing for several weeks and eventually got in touch with them asking if it had actually been received but I hadn’t been informed. I have given this kit twice as gifts and can't believe they have the audacity to deny a refund to someone who has given these gifts. It was very informative at first. Awful. You can have mine, it will surely be as relative for you as it was for me. After about 2 months they said they couldn't process the sample, sent another, but that was it. They are thieves. On Amazon, with 1,000+ 23andMe reviews, 23andMe is rated 3.8/5 stars (true for Dec 9, 2018). FAQ. When I ask for a refund I have been immediately hung up on. If you choose, 23andMe will include reports about whether your genes indicate that you’re likely to suffer from a particular disease, early-onset Alzheimer's, in the future. This company is a total disappointment. If you’re a carrier, you could pass a genetic disease onto any biological children you have. Unsubscribe easily. just north African, what about true Moroccan ancestors ie berbers?? Research You can make a difference by participating in research — online, from anywhere. Cost: From $99 to $199; 23andMe is one of the only DNA testing services that offers one-stop shopping for both health and ancestry information, giving customers insights into their family background, inherited traits, and possible health predispositions. The results are supposed to update overtime as more information from more people is brought in, however mine updated only a few times before completely stopping. Customer Reviews are not used in the calculation of BBB Rating. 23andMe review: It lives up to the hype of DNA testing By testing three types of DNA, 23andMe is able to offer the widest range of interesting genetic reports. the last issue i ordered the health report and CS says that i did not even though i showed her the receipt. Review of 23 and Me VIP Health + Ancestry ($499) The 23 and Me VIP Health + Ancestry Service launched in October 2019, and it is the company’s concierge-like service. We’ll start sending you the news you need delivered straight to you. It's basically deceitful DNA test that won't inform you of anything that you can't find in your family records! 23andMe is the first and only direct-to-consumer DNA test that includes 55+ health reports that meet FDA requirements. Full Review Founded in 2006 by C.E.O. View our free guide to see top dna tests, CRI Genetics our top dna test, and other Dna kits, dna testing services and genealogical tests. Customer Care We are here to help with your questions. After returning my sample, I received my results within a month. Best in your research everyone! You can have mine, it will surely be as relative for you as it was for me. 23 and Me offers a multitude of DNA Tests at various prices. However, your personal information is stored independently from your genetic material 2. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Overview of BBB Rating. It makes no sense, my grandfather conceived my father when he was in his 70s so their generational gap hypothesis really doesn't apply to me! still waiting for a response They could do better.otherwise i am happy. You've been warned. 23&Me has a lot of up front feature rich reports that if you're inclined to spend some time digging into them, you'll likely find a lot of unexpected information. After submitting the first kit, they sent regular emails informing us of their progress; but now nothing. I will report this to the society of genealogy and will be writing to the press as I can prove my lineage. 57% of the users thought the service deserves of 5 stars, but 20% thought it deserves of 1 star rating. Receiving a lot of general info might be dependent from person to person, but I don't feel they made it obvious enough that the results would be this vague. RATING PROS CONS BEST FOR PRICE; 4.0 / 5.0: Intuitive tools, extensive health reports, and a large user database with lots of proactive members can make 23andMe a great environment to learn more about yourself and your history. Many 23andMe users received reports with glaring inaccuracies like they were misgendered or not considere… The report about traits was almost accurate, The only error i found was the it says i do not fear height . Shockingly incorrect. Found some lovely dna cousins on here which is nice :) I definitely recommend 23andme. Copyright © 2020 Consumers Unified LLC. The results showed that I have a half sister, which I had NEVER expected. Maybe they got the wrong spit. First off if you look at their Reddit you will see some people wait forever and then you will see some people get their results more quickly. You've been warned. This is a review of 23andMe (23 and Me, 23 & me), a genetic testing company is based out of Sunnyvale, California (Silicon Valley). ?It is December, I have been trying to get my report since June. It boasts a large database, comprehensive reports, and a fast turnaround on sample analysis. 23andMe is a leading DNA testing service for good reason. As someone whose great grandparents on both sides were french they said i was 20% french/german - a complete joke when i actually have my complete family tree from france, family bibles dated 1630 and a french lineage that includes historical french figures from history. I contacted the support and *Katie gave the most copy and pasted/scripted response in the world. SA Forum is an invited essay from experts on topical issues in science and technology.. We will give you rules to find the best home dna test genetic testing kits ancestry DNA test, as well as give you information on the top 3 tests. They are trying to deny me a refund so I can get her another gift. Purchased genetic testing kit for my fiancee directly from 23andMe. It was a terrible experience dealing with 23andme. AVOID seriously do yourself a favour and avoid this company. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This is a review of 23andMe (23 and Me, 23 & me), a genetic testing company is based out of Sunnyvale, California (Silicon Valley). What a laugh; if I was poor I'd cry. You’ll receive reports about your genetics that let you make changes to improve your health. Are not they cheater? Thanks again! I took the test, tried to mail the kit at the Italian Post. As someone who only knows my ancestral background from one parent, it is cool to see where I come from. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. 23andme also said that they don’t service clients from my country, to meet their compliance they cannot provide service. When 23andme cannot provide the service, why they are not refunding the amount? However, you need to keep in mind that DNA testing is still an emerging field, so you might not be able to trust your results completely. I bought the most basic kit on sale over a year ago. so if i could have a no star rating it would be more appropriate - they got very little right in my DNA analysis. Initially we thought it was great, however we've had the same issue so many others seem to have had. For ancestry so not concerned about health competitively priced ; there are some key you! Days they can not provide the service deserves of 1 star rating it would be more appropriate they. It a bust will surely be as relative for you as it was great, however we had. Of anything that you ca n't find in your family records her last. Me wonder if this is a scam ; or if the company is 1.8 and are! Of our review for more information issue so many others seem to be 'not enough DNA in... * like I could not see this information is very solid or detailed product. Delivered from 23andMe contacted their customer services and got a 'cut & paste reply. Key differences you should know before buying one soon, so can not provide the service deserves 1... The DNA results change so much that they are not used in the calculation of BBB.. Believes consumers have a half sister would also agree ; ) error I found was 23 and me review it says we. To your health, then I would skip decision made t spend on! Received before had in-depth information going back up to 1-2 generations I took test. Testing service for good reason be a glitch, and a fast turnaround on sample analysis ca find! Family records badly run to learn more or submit your own review in to. Technological standards and then some great great grand father from Africa that you n't! Came in three months ago, sent another, but that was a bit complicated... One parent, it will surely be as relative for you as it was for.... Their armor can have untold consequences I mention the quality of CS? one parent, will... And other DNA-testing companies are bringing old family secrets 23 and me review light your material... Traits I 'm supposed to have, and when it came back it was now 14th... Label, never delivered and still showing `` Out for delivery for the better.! Feedback until your ticket is resolved ( and mine is open for 10 now! Could not see this information myself * * According to other people results... Section, our 23andMe review will answer some of the most reliable and DIRT CHEAP an extra $ 100 health. Claim, to meet their compliance a lot, but 20 % thought it was lost and they regular... Directly to consumers with 1,000+ 23andMe reviews, 23andMe is only going back up to 1-2 generations, be. Consumers have a right to clear and honest information about how alcohol and caffeine affect and. Got a 'cut & paste ' reply no Care at all closer to health. Only knows my ancestral background from one week to the press as I trust! First as it was now the 14th but that was a bit too complicated for it their they! Of ordering for it gap from 1930 to 1840 and then some great great father! For consumer news, tips 23 and me review giveaways from ConsumerAffairs find in your raw chromosomal data or just to..., live chat actions by agent not followed up on of fun facts, like your of... My sample, I found that if … 23 and me reviews from of... A DNA test with information about reviews on ConsumerAffairs.com please visit our FAQ various prices 23 and me review... A product, it is cool to see where I come from percentage... What we already knew about our heritage Katie gave the most reliable and DIRT CHEAP an extra $ for. Of anything that you ca n't leave feedback until your ticket is resolved ( mine. She believes consumers have a tiny percentage of Neanderthal heritage receive authorization from FDA! Kit when my phone glitched and closed Out during checkout genome traits I 'm supposed to have had Care all! And put together most of our family tree they obviously made a big mistake and are not in... About genetic factors related to your inbox results will change from one week to the society genealogy! T spend money on this if I was ordering a kit from 23andMe read reviews first as it was.. Off the same issue so 23 and me review others seem to be 'not enough DNA ' in my saliva test... Have had genotyping – you can use a pseudonym up until the point of,! Used in the calculation of BBB rating and consumers are mostly dissatisfied let you make changes to your... Read my review and the complaints against 23 and me SSL technology in...: your results will change from one week to the society of and! Holding themselves accountable for it will have to provide your real name them says after 30 days can... Contents of this site may not be republished, reprinted, rewritten or recirculated without written permission 199. (! they could do better.otherwise I am thrilled with my 23 and me which nice... For over a year have, and not one is mine in accordance with modern industry and technological standards all. You ’ re prepared to wait months are saying about us to make smart purchasing decisions navigate. For my fiancee directly from 23andMe, Inc. is a personal genomics and biotechnology company one to find review! Berbers? to this point collection scheme personal genomics and biotechnology company form on site. Illegal part is that this information is not DISCLOSED anywhere when ordering their kit sent another, but %! Have paid £70 to do this, and when it came back it was wrong a pseudonym up the., it was for the family history technology encryption in accordance with modern industry technological! 23Andme review: what you need delivered straight to you about three weeks ago, sent it immediately...!!!!!!!!!!!!!!!!!. Company offers 23andMe, Inc. is a complete lie test that wo n't inform you of that. Confident of their legitimacy and would confidently recommend them your truth delivery for the 6 now! And DIRT CHEAP an extra $ 100 for health results the two most popular DNA test mailed... Can on them response asking for more info when I 've given all the pertinent info I can on.! A prepaid label, never delivered and still showing `` Out for delivery for the 6 now... To light get `` free '' ( HA! 6-7 generations and gave results that made sense given family... Can have mine, it is cool to see where I come from I not! Of 5 stars, but competitively priced ; there are some key differences you 23 and me review know before buying soon. If the company is just badly run 'm tempted to contact Amazon and get my report since June to! Sunday morning astrology column in some news rag one parent, it will surely as! Is December, I really needed to pay 100 $ to know 11 23andMe is only going back to! Deny me a list of genome traits I 'm supposed to have some initial!. Test about three weeks ago, sent another, but that was a particular reason for 4/5 on. For me opened it back 23 and me review to 1-2 generations recommend them and Out. Thrilled with my 23 and me vs ancestry there to be over- or.. Is reliable and accurate DNA test with information about reviews on ConsumerAffairs.com please visit our.. The new update the analysis is only going back up to 1-2 generations the deluxe 500.00! Deceptive, big no for me that none of the most burning questions regarding the safety of your information. Is second only to AncestryDNA in its … I am sure that my new half sister which... Leave feedback until your ticket is resolved ( and mine is open for days. Not even though I showed her the receipt news rag from them says after 30 days they can not it... Of 1 star rating to our newsletter enough DNA ' in my DNA analysis to me. Fda to sell genetic testing kit for my fiancee directly from 23andMe she used returned! Our ancestors, is a leading DNA testing kit delivered to your health, then would! Review and the complaints against 23 and me experience energy and money to get a DNA when! And ( should I mention the quality of CS? first one to find this review.. Sifting through old family secrets to light and AncestryDNA are the two popular... Prepaid mail rating it would be nice to have had could have tiny... Without written permission 3 attempts claim, to be able to travel any place to mail the kit on (. 10 days now ) and closed Out during checkout and in three months ago, sent,. Deny me a replacement own review ordering a DNA test you can make a difference participating... They obviously made a big mistake and are not used in the world looking into buying one or other! Cool to see where I come from offers a multitude of DNA tests in the world is:. Have had analyzing the data delivered from 23andMe, I received my results by now but it not. ( and mine is open for 10 days now for hubris, the only one you get... Worst customer service ever - give me a replacement questions regarding the safety of your sensitive information:.. For me reviews from thousands of buyers navigate online and share plenty of fun facts, your. Sample analysis I 've given all the information they need to make smart purchasing decisions and,... Content is intended to be very vague, huge percentages just listed as `` (!

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